Hospitality Suite · Made in Malta

The hospitality operating system that runs every corner of your property.

Six connected applications — one for every team, one for your guests, one for you. From the reception desk to the housekeeper's phone to the guest concierge, everything lives on the same platform and speaks the same language.

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Based in Qawra, Malta NSO, MTA & VAT-ready Local English-speaking support Built by people who run hotels

The Suite

One platform. Six applications. Every job on property covered.

Each app is built for the person actually doing the job — the manager, the front desk, the room attendant, the guest. They share one database, so a check-in at reception is instantly visible in housekeeping, and a request made by a guest reaches the right team without a phone call.

Channel Manager · Admin

The command centre

Where the whole platform is configured — properties, rooms, rates, channels, VAT, guest data, reports.

Multi-property + multi-user with role-based access
Two-way sync with Booking.com, Airbnb, Expedia + more
Digital concierge, FAQ & theme management
NSO, MTA, VAT and financial reporting

Owners & managers Web

Property Management

Front desk, real-time

The application your reception lives in — arrivals board, in-house guests, check-in / check-out, walk-ins and group bookings.

Visual calendar with drag-to-move stays
Guest requests routed live from Ruth to reception
Checkout with returnable-items guard
Invoicing & payments at the desk

Reception team Web

Housekeeping

Board, tasks & QA

A phone-friendly board for room attendants and supervisors — assigned rooms, task lists, cleaning states and lost-and-found.

Per-attendant assigned-room board
QA-gated cleaning + maintenance / laundry routing
Live room chat with photos, tied to each mapping
Guest requests routed from PMS with full history

Attendants & supervisors Mobile-first

Ruth · Digital Concierge

The 24/7 guest agent

A guest-facing web assistant that answers FAQs, recommends restaurants and activities, and turns natural-language requests into work orders for your team.

Property-configured FAQs, restaurants, boat rides
Requests validated against a real in-house stay
Multi-language, multi-property, per-property theme
QR-in-room, no app install

Your guests Web · Guest

Direct Booking Engine

Your own commission-free channel

A bookable engine that plugs into your website — availability, rates, offers and secure payment. Bookings land straight in your PMS calendar.

Branded to your property, no OTA commission
Live inventory shared with all your OTAs
Coupons, offers & package rates
Multi-currency & multi-language

Your website visitors Embeddable

Self Check-In

Lobby kiosk & guest portal

Guests complete check-in on a tablet at the lobby or on their phone — passport capture, signatures, and MTA-ready data collection.

Passport / ID scan with OCR
Digital registration form & signature
Guest details flow into PMS & NSO reports
Cuts 4–6 minutes off every arrival

Arriving guests Kiosk / mobile

The Stack

Six apps. One database. Zero handovers.

Everything runs on a single hospitality core — one source of truth for guests, rooms, rates and requests. That's why a self-check-in on a lobby tablet immediately becomes a task on a housekeeper's phone, and a Ruth request pops up as a live alert at the front desk.

Guest-facing

Booking Engine Ruth · Digital Concierge Self Check-In

Operating teams

Property Management Housekeeping

Ownership & configuration

Channel Manager · Admin

Shared core

One database Two-way OTA sync SignalR live updates EU-hosted

What that means in practice: a booking on the website, a request from Ruth or an ID scan at the kiosk all land in the same place — instantly visible to reception, housekeeping and management, with no CSV exports and no data drift between systems.

Spotlight · Digital Concierge

Meet Ruth. Your always-on guest agent.

Ruth answers your guests' questions in the languages they speak, recommends restaurants and partner activities, and turns "can I get more towels" into a real request that reaches the right team — with a full audit trail.

Answers FAQs first. If a guest asks something you've documented, Ruth answers instead of sending a request.
Requests are validated. Only accepted when there's a real checked-in booking for that room today.
Live alerts at reception. Every request pops up in PMS with attend / assign-to-housekeeping controls.
Local recommendations. Restaurants and boat-ride partners you configure appear first, with a "Partner" ribbon.
Your brand, your palette. Per-property colour theming — pick from presets or choose your own hex codes.

Ruth · Digital Concierge

Room 214 · Sliema

Good afternoon 👋 What can I help you with today?

Can I get two extra beach towels for tomorrow morning?

Absolutely — your request has been recorded and will be attended to shortly. Anything else?

A nice seafood restaurant nearby?

Why Malta

A system that fits the way you actually operate.

Generic international software rarely matches how a Maltese property runs — VAT specifics, MTA reporting, mixed-source bookings, multi-language guests, summer-peak intensity. We've built around those realities.

VAT-friendly invoicing

Numbering, rates and exemptions aligned with Maltese requirements — no manual workarounds at month-end.

Tuned for tourist-season

Rate plans, restriction calendars and group workflows built for the Maltese tourist calendar.

Multi-language for guests

Confirmations, forms and concierge content in English, Italian, German, French and more.

Same-zone support

Friday-evening check-in rush? You're talking to a team in Malta, not a ticket queue elsewhere.

Distribution

Connected to the channels your guests use.

Two-way sync with the OTAs and metasearch sites that drive real bookings for Maltese properties.

Booking.com

Airbnb

Expedia

Hotels.com

Agoda

HRS

TripAdvisor

Vrbo

Hostelworld

If a channel you rely on isn't on the list, talk to us — we add new connections regularly based on what our customers in Malta actually use.

Local context

Built to work with Maltese requirements.

Running an accommodation in Malta means juggling NSO statistics, MTA reporting, VAT obligations and guest registration. We've built the tools so it's part of the workflow, not a month-end scramble.

NSO reports on autopilotArrivals, bed-nights and source markets compiled in the format Malta's National Statistics Office expects — generated automatically, ready to file.
MTA-ready guest dataCapture the guest details needed for monthly reporting at check-in, with a clear export when it's time to file.
VAT in the invoice flowVAT rates, exemption notes and sequential numbering applied at the point of issue — auditable end-to-end.
Multi-currency, Euro-firstQuote in Euro by default, accept multi-currency payments where you need to, reconcile cleanly.
Data stays under EU rulesHosted in the EU, with the GDPR fundamentals — guest data export, deletion and access — built into the product.

Monthly reporting checklist Auto-generated

NSO accommodation statistics● Ready

MTA guest data export● Ready

VAT summary (current period)● Ready

Revenue by source market● Ready

Occupancy report● Ready

Outstanding invoices● Review

Pricing

Start free. Pay only when you grow.

No setup fees, no per-booking commission, no long contract. The whole suite is included from day one.

Professional plan

The full suite — Admin, Property Management, Housekeeping, Ruth, Booking Engine and Self Check-In. One price, every application.

14-day free trial Cancel anytime All six apps included Local support

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Want to see the whole suite running on your property?

Set up a free account and try it with your own rooms and rates — or get a short walkthrough of every application from our team in Malta.

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No credit card required for the free tier · Hosted in the EU · Support based in Malta